- Goods purchased by SIA “EDButterfly” are guaranteed for 2 years. The warranty card is a document confirming the payment for the purchase of the product, in which the time of purchase of the product is fixed.
- The warranty covers damage caused by manufacturing defects or the quality of raw materials.
- The warranty does not work if the terms of SIA “EDButterfly” are not observed:
3.1. the document confirming the payment of the Product has not been saved;
3.2. lost some parts of the Product (fittings, zipper, belt, etc.);
3.3. The product has mechanical damage, scratches caused by careless use of the product;
3.4. the defect has occurred while using the Product for purposes for which it is not intended;
3.5. the defect has arisen as a result of exposure to chemical substances;
3.6. the defect has occurred due to non-compliance with the Product care instructions specified in the Product specification;
3.7. The product has been subjected to repairs by another service provider;
3.8. in cases of natural wear of elements;
3.9. the defect has arisen as a result of force majeure or an accident.
- The warranty does not work if the care instructions of SIA “EDButterfly” are not followed.
- Clothing care instructions:
5.1. Clothes should be chosen according to the size and shape of the figure.
5.2. Clothing should be groomed according to the manufacturer's instructions to prevent discoloration, deformation, and other quality loss.
5.3. Before washing clothes, carefully read the information on the clothing label and follow the washing and ironing instructions provided there.
5.4. It is forbidden to wash clothes of different colors together to prevent the fabric from staining.
5.5. Cut clothes to the left before washing.
5.6. Choose detergents that are appropriate for the specific color of the clothes.
5.7. When washing clothes in the washing machine, choose the appropriate program and temperature regime to prevent shrinkage of the clothes and reduce the risk of discoloration.
5.8. Before washing clothes, make sure that there are no objects in your pockets that could damage the fabric and change the color of the fabric.
5.9. Select the appropriate type of clothes drying (for example: may dry mechanically / may be spin dry).
5.10. When ironing Clothes, select the appropriate ironing mode.
5.11. It is forbidden to clean clothes with solvents and other chemicals not intended for clothing care.
5.12. Protect Clothing from contact with chemicals.
6. Shoe care instructions:
6.1. Shoes should be chosen according to the size and shape of the foot.
6.2. Shoes should be cared for in accordance with the manufacturer's instructions to prevent paint, deformation, and other quality losses.
6.3. In order not to deform the shoes, it is mandatory to use a shoehorn when wearing the shoes.
6.4. Footwear must be treated with a protective agent intended for the care of footwear in order to protect it from the harmful effects of the external environment. In wet weather, it is recommended to treat the shoes with a protective agent several times a week.
6.5. Genuine leather shoes must be cared for with the products provided.
6.6. It is forbidden to wash shoes with water.
6.7. Genuine leather shoes should be protected from rain.
6.8. Shoes must not be stored in high heat and sunlight, moisture to protect them from discoloration, deformation and other loss of quality. To protect shoes, it is recommended to store them in a cotton bag in a dark, cool place.
6.9. Shoes must not be dried on radiators, other heating appliances to protect them from discoloration and deformation and other loss of quality.
6.10. Regularly care for shoes with shoe care products, as well as independently monitor the condition of shoes, timely maintenance or repair of shoes, if necessary.
6.11. Protect shoes from sharp objects as well as contact with chemical products.
6.12. It is forbidden to clean shoes with solvents and other chemicals not intended for shoe care.
6.13. Defects such as heel wear, shoe wear, or defects caused by non-compliance with the Shoe Care Instructions, as well as minor defects that do not affect the wear of the shoes, will not be covered by the warranty.
- Finnish care instructions
7.1. Bags should be maintained in accordance with the manufacturer's instructions to prevent paint, deformation, and other quality loss.
7.2. Genuine leather bags should be cared for with the products provided.
7.3. It is forbidden to wash the bags with water.
7.4. Genuine leather bags should be protected from rain.
7.5. Bags should not be stored in high heat and sunlight, moisture to protect the Bags from discoloration, deformation and other quality loss. To protect the Bags, it is recommended to store them in a cotton bag in a dark, cool place.
7.6. Bags must not be dried on radiators, other heating appliances to prevent discoloration and deformation and other quality losses.
7.7. Regularly take care of the Bag with care products, as well as independently monitor the condition of the Bag, performing timely maintenance or repairs, if necessary.
7.8. Protect Finland from sharp and pointed objects, as well as contact with chemical products.
7.9. Observe the capacity of the bag so that the weight and volume do not expose the bag to the risk of deformation or breakage.
7.10. Cleaning of Finnish with solvents and other chemicals not intended for Finnish care is prohibited.
7.11. Defects such as Finnish wear and tear, or defects caused by non-compliance with the Finnish care instructions, as well as minor defects that do not affect the wearing of the Bag - will not be covered by the warranty.
- Jewelry care instructions
8.1. Take off the Jewelery when cleaning the house or territory.
8.2. Take off your jewelry if you visit the beach, pool, sauna, salt baths, sports, as well as during cosmetic procedures, taking a shower and bath.
8.3. Store Jewelery in a dark, cool place, in a soft bag or box, separate from other jewelry to avoid the risk of mechanical damage and scratches.
8.4. Regularly clean the costume jewelry with a special cloth or soft cloth (suede or flannel).
8.5. It is forbidden to use chemicals for cleaning jewelry, as well as with toothpaste or sand.
8.6. Avoid wearing multiple pieces of jewelry (such as two rings on one finger) to avoid the risk of scratches.
8.7. Avoid shocks or contact with sharp, rough, hard household items (table, doors, walls, handles, etc.).
8.8. Do not subject the jewelry to temperature fluctuations (in the sauna, sauna, solarium, after sunbathing - in cold water in the pool, etc.), as well as in contact with water.
8.9. It is forbidden to use the jewelery for purposes for which it is not intended (for example, rings for opening bottle caps, do not carry heavy objects in the chain - keys, etc.).
8.10. It is forbidden to adjust the size yourself, as deformation may cause crystals to fall out and you will void the warranty.
8.11. Defects such as wear and tear of the Jewelery, or defects caused by not following the Jewelery Care Instructions, as well as minor defects that do not affect the wearing of the Jewelery will not be covered by the warranty.
- SIA “EDButterfly” is not responsible for repairs, engravings, size changes, etc. activities performed by masters of other shops or workshops.
- SIA “EDButterfly” is not responsible for improperly maintained Goods.
Warranty terms last updated:
- on 21 June